Degraded Performance Processing Imports in CRM

Minor incident CRM
2023-12-14 14:29 MST · 1 hour, 24 minutes

Updates

Resolved

Performance has stabilized and the issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

December 14, 2023 · 15:52 MST
Monitoring

We’re observing encouraging improvements in system performance following recent adjustments. Our team is closely monitoring these developments to confirm that the issue is fully resolved. Thank you for your patience as we work to resolve this issue.

December 14, 2023 · 15:32 MST
Update

We’ve pinpointed the root cause of the import processing issue in CRM. Our team is currently implementing a solution to rectify this issue and restore full functionality. We apologize for the disruption and appreciate your patience as we work to resolve this issue.

December 14, 2023 · 15:00 MST
Issue

We are investigating reports of imports taking longer than normal to process. We are working to identify the issue and will provide an update as soon as possible.

December 14, 2023 · 14:29 MST

← Back