Import Failures & Issues Running Queries/Reports Across Virtuous

All systems are back to normal. Our engineers are continuing with remediation efforts to address any remaining issues with failed imports. If you are still experiencing any problems, please contact our support team for further assistance.

The situation is now stable, and import processes are functioning. Our engineers are addressing any remaining issues with failed imports. Thank you for your patience and understanding.

It has been determined that the ongoing issues might be related to a network issue in the Azure West US datacenter, affecting app services and possibly impacting our operations. We are in contact with Azure’s support team and are monitoring their updates closely. Thank you for your continued patience as we work to resolve these issues.

Our engineering team is currently testing a fix to resolve the import failures across Virtuous. We appreciate your patience and understanding as we work to resolve this matter swiftly.

We are currently investigating reports of failed import processes affecting multiple instances within Virtuous. Thank you for your patience and understanding as we work to resolve this.