Sent Email Status Reporting Delays

We are happy to report that we have fully caught up with all email report statistics. We are scoping out application changes to implement to mitigate this issue in the future.

We are still experiencing delays in processing sent email reporting data due to the unprecedented volume of activity during Giving Tuesday. All reporting data will backfill with the correct timestamps of delivery, clicks, opens, etc., once the processing is complete. We appreciate your patience as we continue to work through processing this backlog of reporting events and will provide further updates as progress is made.

The backlog of email status updates is steadily decreasing, with significant progress made in the last hour. While some delays may still be present, we are seeing continued improvements and are closely monitoring the situation. Thank you for your patience as we work to fully resolve this issue.

We have made adjustments to address delays in email status reporting. The system is now stabilizing, and progress is being made toward resolving the backlog. While there is still some delay, we are actively monitoring and optimizing to ensure full resolution. Thank you for your patience as we work through this issue.

We are currently seeing delays in the reporting of sent email statuses from our service provider. Our team is actively investigating the issue and will provide updates as more information becomes available. We appreciate your patience as we work to resolve this.