Users Unable to Access Virtuous Connect

Access to Virtuous Connect has been restored. The issue was related to an on-disk key rotation that occurred several days ago. A reboot last night caused the app to load the new key, which led to authentication failures. A subsequent reboot this morning resolved the issue and restored normal access.

We are currently investigating an issue preventing users from accessing Virtuous Connect. When attempting to access Connect within the CRM, users are being redirected to a login page instead of remaining authenticated.

Our engineering team is actively investigating and will provide updates as more information becomes available.