Analytics Error Affecting Gift Ask Reporting

Minor incident CRM+ Analytics
2026-05-28 12:28 MST · 3 weeks, 1 day, 15 hours, 21 minutes

Updates

Update

This issue remains actively under review. We are still working with Sigma on a resolution.

We will provide another update as soon as more information is available.

June 18, 2026 · 14:03 MST
Update

We are currently working to restore the versions of the impacted workbooks and reports identified in the Sigma alert, as well as the Virtuous Platform Report: Major Giving Performance dashboard. We appreciate your continuted patience as we work toward a resolution.

June 16, 2026 · 13:07 MST
Issue

We are currently investigating analytics failures relating to the gift_asks table and the corresponding reports built referencing that particular model. Our engineering team is actively investigating and reviewing the related data pipelines and sync processes to implement a fix.

May 28, 2026 · 12:28 MST

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