Analytics Error Affecting Gift Ask Reporting

The issue with Gift Ask Reporting has been resolved, and our testing has confirmed the fix. Please reach out to our Support team if you have any additional questions about this item.

This issue remains actively under review. We are still working with Sigma on a resolution.

We will provide another update as soon as more information is available.

We are currently working to restore the versions of the impacted workbooks and reports identified in the Sigma alert, as well as the Virtuous Platform Report: Major Giving Performance dashboard. We appreciate your continuted patience as we work toward a resolution.

We are currently investigating analytics failures relating to the gift_asks table and the corresponding reports built referencing that particular model. Our engineering team is actively investigating and reviewing the related data pipelines and sync processes to implement a fix.