Investigating: Recurring Gift Processing and Confirmation Emails
Minor incident
Virtuous Giving
Donations API
2026-10-27 09:49 MST
· 4 hours, 37 minutes
Updates
Resolved
October 27, 2026 · 14:26 MST
The underlying issue has been resolved, and all recurring gifts that were missed during this morning’s processing window have now been processed successfully.
We appreciate your patience while our team worked to resolve this issue.
Issue
October 27, 2026 · 09:49 MST
We are aware of an issue affecting some recurring gifts scheduled to process this morning, preventing them from being processed successfully. This issue has also affected the delivery of confirmation emails.
Our engineering team is actively investigating this issue as a high priority. We will provide an update as more information becomes available.
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