Investigating: Recurring Gift Processing and Confirmation Emails

Minor incident Virtuous Giving Donations API
2026-10-27 09:49 MST · 4 hours, 37 minutes

Updates

Resolved

The underlying issue has been resolved, and all recurring gifts that were missed during this morning’s processing window have now been processed successfully.

We appreciate your patience while our team worked to resolve this issue.

October 27, 2026 · 14:26 MST
Issue

We are aware of an issue affecting some recurring gifts scheduled to process this morning, preventing them from being processed successfully. This issue has also affected the delivery of confirmation emails.

Our engineering team is actively investigating this issue as a high priority. We will provide an update as more information becomes available.

October 27, 2026 · 09:49 MST

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